Privacy Policy

This Privacy Policy explains how Rin Nail Spa NYC collects, uses, and protects personal information when you visit our website, interact with our services, or place an online order.

Information We Collect

When you use our website or place an order, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment-related information required to process your purchase
  • Device, browser, and website usage information

We do not store full credit card numbers directly on our website servers.

How We Use Information

We may use customer information to:

  • Process and fulfill orders
  • Send order confirmations and shipping notifications
  • Respond to customer service inquiries
  • Review return, refund, or cancellation requests
  • Improve our website, services, and customer experience
  • Help detect and prevent fraud or unauthorized transactions
  • Meet applicable legal, regulatory, or business requirements

Payment Processing

Payments are processed through secure third-party payment service providers.

These payment providers may collect and process your payment information according to their own privacy policies, security standards, and terms of service.

Shipping and Fulfillment

We may share the information necessary to process and deliver your order with shipping carriers, fulfillment providers, or other service providers involved in completing your purchase.

Only information reasonably required to provide these services is shared.

Email Communications

We may send emails related to your order, payment status, shipping updates, customer support requests, returns, refunds, cancellations, or important policy-related matters.

If we provide promotional or marketing emails, you may unsubscribe from those communications by following the unsubscribe instructions included in the email.

Cookies and Website Data

Our website may use cookies and similar technologies to support website functionality, shopping cart features, analytics, security, and overall customer experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.

Information Sharing

We do not sell customers’ personal information.

We may share necessary information with trusted third-party service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics services, fraud prevention providers, and customer support tools.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer and order information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Customer Requests

If you have questions about your personal information or would like to request access, correction, or deletion where applicable, please contact us at [email protected].

We will review your request and respond in accordance with applicable requirements.

Contact Us

Company Name: Rin Nail Spa NYC

Email: [email protected]

Phone: +1 917-224-8012

Address: 490 Court St, Brooklyn, NY 11231, United States

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET