Shipping Policy
This Shipping Policy explains how Rin Nail Spa NYC processes, prepares, and ships online orders within the United States. Orders are prepared for shipment from our business location at 490 Court St, Brooklyn, NY 11231, United States.
Shipping Area
We currently provide shipping within the United States only.
At this time, we do not offer international shipping.
Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Processing time includes the time required to prepare, pack, and transfer your order to the shipping carrier. It does not include the carrier’s delivery or transit time.
Orders placed outside our regular business hours, on weekends, or on public holidays may begin processing on the next available business day.
Estimated Delivery Time
Once your order has been processed and shipped, estimated delivery typically takes 3–7 business days.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather conditions, holidays, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.
Shipping Fee
A flat shipping fee of $4.99 per order applies to eligible orders shipped within the United States.
Applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Order Tracking
When tracking information is available, it will be sent to the email address provided with your order after your package has been shipped.
Please allow approximately 24–48 hours after shipment for tracking information to become active or update within the carrier’s system.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Rin Nail Spa NYC cannot be held responsible for shipping delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist you; however, we cannot guarantee that the shipping address can be changed once the order has entered processing or has been shipped.
Lost, Delayed, or Delivered Packages
If the tracking information shows that your package has been delivered but you have not received it, please first verify the shipping address and check your mailbox, front desk or reception area, household members, neighbors, and any delivery information provided by the carrier.
If you are still unable to locate your package, please contact us. Our customer support team will review the available shipping information and assist you with the situation.
Contact Us
Company Name: Rin Nail Spa NYC
Email: [email protected]
Phone: +1 917-224-8012
Address: 490 Court St, Brooklyn, NY 11231, United States
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET